Support

Tell us exactly where the melody stopped.

Email contact@gogolabs.fr and include the details below.

Device

Specify iPhone or iPad model, OS version, Perroquet version, and app language.

Audio source

Say whether you recorded with the microphone or selected a file. Do not email private audio unless it is necessary and you agree to share it.

Failure point

Describe whether the issue happened during recording, upload, analysis, playback, JSON export, or JSON reload.

Evidence

Attach the exact error message and a screenshot. If analysis quality is the issue, describe the expected notes without sending the original audio first.

Privacy first

Audio analysis uses a remote service. Review the Perroquet privacy policy before sending recordings.

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